Free bug fixes
Found something that does not work as it should? Report it and we fix it — no support fee, no invoice for defects.
Support
How can we help?
Questions about WzState or the WzState mobile app? Write to us on WhatsApp, call us, or email — you reach the team that builds the system.
Support
System bugs are on us.
Annual support is free for system bugs: any defect in WzState is fixed at no cost, every year of your agreement.
Straight to the team
Reach us on WhatsApp, by phone in Egypt or Saudi Arabia, or by email — you talk to the people who build the system.
Our office
12 Bavaria Town, Ring Road, 3rd Floor, Zahraa El Maadi, Cairo, Egypt.
Mobile app
Common questions about the app
The WzState app for iPhone and Android is for staff of organizations that use WzState.
How do I sign in?
Enter your company’s workspace name, tap Continue, then sign in with the work email and password of your WzState account. Accounts are created by your company’s administrator — the app has no public sign-up. If you do not know your workspace or cannot sign in, ask your administrator or contact us.
I am not getting notifications.
The app asks for permission after you sign in. If you chose “Not now” or turned them off later, allow notifications for WzState in your phone’s Settings › Notifications. You are notified when a lead is assigned to you, a task is due, or a customer writes. Signing out stops notifications on that phone.
How do I change the language?
Open Me and pick Arabic or English. Arabic is shown right-to-left.
How do I delete my account?
In the app, open Me › Delete account and confirm. Your organization’s administrators and WzGate are notified, and the account is deleted within 30 days. Records of business actions you performed for the organization stay with the organization.
What does the app do with my data?
The privacy policy has a section on the mobile app: what it keeps on your phone, what it sends, and how notifications are delivered. The app has no advertising and no tracking.
Looking for how a feature works? Read the docs